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BREAKING NEWS

Washington Recovery Helpline Offers New Chat Services
To help people who have questions about drug treatment options

February 02, 2018




CLICK TO ENLARGE

Chronicle staff

(SEATTLE, WA.) – The Washington Recovery Helpline has announced it is now providing chat services as another way for Puget Sound area residents to ask questions about treatment options for drug addiction issues and obtain resource and referral information.

Interested individuals, including family members of those in the midst of a drug crisis, can connect with a Recovery Specialist Monday, Tuesday and Wednesday of each week between 12 pm and 5 pm and on Thursday and Fridays between 10 am and 3 pm.

Residents can connect with a helpline specialist outside of chat hours, 24/7 by calling 1-866-789-1511.

Some things to remember about the new Recovery Hotline Chat platform:

~ The Chat platform may not work as well with smart phones. If possible, try and use a computer.

~ The Recovery Help Line is not a crisis line and our Recovery Specialists are not counselors. The Chat venue is intended to provide residents with information about accessing recovery support and treatment resources related to substance use disorder, mental health, and problem gambling.

~ The same demographic information obtained over the course of a phone call in order to determine the most appropriate referrals will also be asked through chat.

~ Records of chat conversations are not made public or disclosed to third parties.

~ If residents have other specific questions about chat or how the Recovery Helpline would use or store information, they can be directed to recovery@crisisclinic.org.

WA Recovery Help Line offers 24-hour telephone support to anyone struggling with substance abuse, mental health, or problem gambling.

The helpline specialists provide emotional support, crisis intervention and information/referral to local treatment options.

Some of the main substances that individuals have recently called about have been related to:

  • Alcohol

  • Heroin

  • Prescription drugs (including methadone and Suboxone, which are used to treat heroin addiction)

  • Methamphetamine



About the Recovery Help Line:

The Recovery Help Line is a service of the King County based Crisis Clinic. The Crisis Clinic offers telephone-based crisis intervention and information and referrals to community services for youth and adults in Seattle-King County, WA.

The agency offers emotional support to those in crisis or considering suicide through a 24-Hour Crisis Line. For youth the agency offers Teen Link, a teen answered help line.

King County 2-1-1 offers information and referrals to community services based on a database of more than 5,000 services.










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